4 WAYS TO ORDER: Email, Phone, Fax or Mail
which order method you choose below, we must have ALL
required information on the Order Form, otherwise your order may be delayed.
will be determined when your order is boxed and weighed. Your
card will be charged when the order is ready to ship. Shipping
costs are based on weight, shipping location, and insurance.
We charge exactly what the UPS or USPS charges for shipping and
- Once an order is submitted,
it cannot be changed.
- If an order with CUSTOM tuning forks is cancelled, you will
be charged for the cost of the CUSTOM forks.
- We need at least 2 weeks lead time on larger orders and orders
with large quantities of the same item.
a. Open WORD Order Form,
complete, and attach to email to email@example.com,
here, copy webpage
contents into an email and email to firstname.lastname@example.org.
Print copy of PDF Order Form, complete information, and FAX
563-1522. Available 24
hours a day.
Call in your order (919) 563-1600
Monday-Thursday 10am-4pm ET, except holidays
and announced office closure.
Print copy of PDF Order Form, complete information, and mail
4402 Bradford Ridge Rd.
Efland, NC 27243
NO PERSONAL CHECKS ACCEPTED
You must contact
us for SHIPPING/INSURANCE (S/I) cost to add to the items
you are ordering.
Please complete CREDIT CARD Information on the Order Form, or
submit MONEY ORDER in US DOLLARS.
MINIMUM ORDER: $15.00
We accept VISA, MASTERCARD,
AMERICAN EXPRESS or DISCOVER credit or debit cards.
We also accept these cards: Diners Club, BC, JCB, DinaCard,
We accept PayPal transactions
for an additional HANDLING FEE of approximately 3.5% for
USA orders and approximately 5% for international orders.
are shipped AFTER the money is deposited into our bank account,
which can take up to 4 business days after receiving your PayPal
payment. If you want fast delivery, please use our Order
and give us your credit or debit card information.
If you wish to pay via PayPal,
please email us with
the following information and we will quote you the total
amount for your order. Then we will send a REQUEST MONEY email
to you. Simply follow the instructions in the email to send us
- your FULL NAME
- your SHIPPING ADDRESS
- whether your shipping address
is RESIDENTIAL or not
- DAYTIME PHONE NUMBER
- is the ADDRESS
associated with your PayPal account a USA or non-USA
- Your PayPal EMAIL where
we can send PayPal request for money
We accept Money Orders in
US$ ONLY. Please email
us to receive the total cost in $US with instructions on
how to send payment.
subject to change without notice.
* Availability of products cannot be guaranteed.
SALES TAX UPDATED 04-01-13
Sales tax is required for North
Carolina (NC) residents only at the current rate of 7.5%.
NC legislature can vote to change this rate at any time.
Golden 'C' Structured Water
Shipped WORLDWIDE (no express
POLICY UPDATED 04-23-12
The cancellation of all or part
of an order after it has been processed will be charged a minimum $5.00 service charge. This charge
will be the actual cost in credit card merchant fees plus our
time. This service charge will be deducted from the credit issued.
Any items being returned
must meet the policies listed below. To return an item, please
us to obtain an
RMA #. Refunds will NOT be given for Items returned
without an RMA #.
may not be returned for a refund or replacement unless they are
found to be damaged or defective upon receipt. See "NEW ITEMS that are DAMAGED
or DEFECTIVE upon Receipt"
NEW ITEMS that are DAMAGED
or DEFECTIVE upon Receipt
If any item is damaged
or defective upon receipt, please contact us as soon as possible
so that we may process the return in a timely manner. Any damaged
or defective item will either be replaced or a refund will be
given to you upon receipt of the item. You must contact us
within 14 days of receipt. Call 919-563-1600, email email@example.com
or fax 919-563-1522.
NEW ITEMS that are NON-DAMAGED
or NON-DEFECTIVE upon Receipt
CUSTOM-MADE items may not be returned for
a refund or replacement unless they are damaged or defective.
ITEMS that are DAMAGED or DEFECTIVE upon Receipt" above. DO NOT strike Tuning
Forks against each other as this may cause NICKS. Nicked Tuning
Forks are NOT returnable.
Any item that
has been USED cannot be replaced or refunded. The return of any UNUSED non-damaged
or non-defective item up to 14 days after receipt will not
be subject to a handling charge. The return of any UNUSED
item after 14 days of receipt up to 30 days of receipt that
is not damaged or not defective will result in a 20% handling
charge which will be deducted from your refund or replacement
items. The item must be UNUSED and in excellent condition
and is subject to inspection. Unused items cannot be returned
for replacement or a refund beyond 30 days of receipt.
ITEMS that BREAK or
become DAMAGED after USAGE
Any item that is broken
or damaged after usage may be returned and is subject to inspection
before the decision is made if the item will be replaced or a
refund given. See specific information for each product below.
If Tuning Forks are returned
with marks on them such as nicks, dents,
or scratches, or if the metal has cracked because
the Tuning Fork with something other than our Tuning Fork rubber
Activator, our Rubber Mallet, or the palm of the hand, or because
it was dropped, the warranty will be voided. For the warranty not to be voided, you must use
our Tuning Fork Activator, our Rubber Mallet, or the palm of
your hand to activate our Tuning Forks.
Golden 'C' Structured Water
Glass Bottles will break
if they are exposed to extreme heat or cold. www.luminanti.com is
not responsible for broken bottles due to temperature. When not being used, Golden 'C' Water
should be refrigerated because there is no preservative in the