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Vibrational Energy Medicine has moved to a new website!

SECURITY & PRIVACY POLICY
UPDATED 09-15-17

As of September 15, 2017, customer credit card information including CARD # and Expiration Date is no longer stored. Your Security Code has never been stored.
You will need to provide this information each time you place an order.


My Commitment
I have created this privacy statement in order to demonstrate my firm commitment to your privacy. I've designed my website with my customers in mind and want to continue to provide the kind of online experience that is meaningful and interesting to those that visit my website.
I have chosen not to incorporate ecommerce on my website due to the high cost of implementing and maintaining it. This is so I can keep the prices of my products as low as I possibly can. This requires you to contact me to place your order.

In order to process your order, I collect certain information from you. The following discloses the information gathering and dissemination practices for www.luminanti.com. I am very committed to protecting your privacy! If you have any questions about this privacy statement or the practices of this site, please contact me.

Information Sharing
www.luminanti.com will never share or resell your private information to anyone except as noted below under "Information Collected".

Information Collected
In order to process your order and serve you better, I collect personably identifiable information: your name, shipping and billing information, e-mail address, phone number, credit card number, expiration date and 3-digit CVV2 Security Code.
This information is NOT shared with anyone except the specific shipping information I share with my manufacturer noted below.***

Giving me the 3-digit CVV2 Security Code from the back of your card is essential to your protection. It tells me that you are the cardholder, rather than someone who has collected your credit card number and expiration date through illegal means. If my customer cannot give me the CVV2 Security Code, I will not process the order.

***My tuning forks are shipped directly from my manufacturer, so I must share your name and address with them so that they can ship your order. If they are shipping outside the USA, I may be required to provide your phone number to the shipping service such as US Postal Service. I am not responsible for what my manufacturer, or the US Postal Service, UPS, Fed Ex, foreign postal services, or any other mail service does with your information.

Information Protection

By requirement of my Merchant Credit/Debit Card processing Provider, Elavon, LUMINANTI INC has performed the required procedures to validate compliance with the PCI DSS, which ensures the safety of your private information. I am required to pass this compliance annually.

I do NOT keep any collected information on my computer system in QuickBooks or Outlook EXCEPT your name and address; I store your email and/or phone number as well if I am given that information by you. No credit card information is stored anywhere on my computer or external devices.

Your order is placed using a credit/debit card machine in my office. I key in your credit/debit card number, expiration date, CVV2 security code, your billing address and the amount of your purchase. This information is then batched out to my merchant account with Elavon at the end of the day. No one has access to the credit card machine except me. Paper receipts which have the last 4 digits of your card # are kept safely in storage for 1 year and then shredded, which is a requirement from Elavon. Any other documents with cutomer personal information are also shredded.

Computer and Office Security
I have in place firewall hardware equipment, the most current version antivirus protection software, and ad/spyware protection. My computer is password protected on many levels, so the information is only available to me; I am the only person in the office and have no employees or anyone else with access to this office. A password is required to logon to the computer, to open Outlook, and to open QuickBooks. Sensitive files are also password protected. I backup my computer files nightly onto another disk separate from the computer, which is also in my office. My office is locked from the outside and I also have a door lock on the inside office where my computer, files and other sensitive information are located.

Contacting You
When an order is processed, I email you a RECEIPT detailing your order. Other times I will email you if I need to get information that is needed to process your order or if you have emailed me requesting information. I announce updates to prices, products or policy on the HOMEPAGE at www.luminanti.com. Occassionally I will email only my wholesale customers if there is a change in prices or products. If you do not wish to be on my wholesale customer contact list, please email me with your name and the email address you wish me to remove from my list.

I will call your phone number only if there is a problem processing your credit card, questions I need to ask to fulfill your order, or if you request me to contact you. I will never contact you to solicit business.

Links to Third Party Sites
My website may contain links to websites operated and maintained by third parties, over which I have no control. Privacy policies on such linked sites may be different from my privacy policy. Your access to such linked sites is at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Privacy Policy Changes
If I decide to change my privacy policy in whole or in part, I will inform you by posting a notice on my homepage at www.luminanti.com. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of my website and will replace any prior policies.


 

 
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© 1997 www.luminanti.com. All rights reserved.
Anne Christine Tooley, NC USA
No part of www.luminanti.com web site may be reproduced or transmitted in any form
or by any means, electronic, mechanical, photocopying or otherwise,
without prior written permission from Anne Christine Tooley.
PLEASE HONOR THIS COPYRIGHT.
Phone: (919) 563-1600
Fax: (919) 563-1522
Please report any problems with the website to: Webmaster

NOTICE: www.luminanti.com and Anne Christine Tooley do not intend, and my products are not
intended to, diagnose, prescribe, or treat any condition, disease, illness, or injury of the body.
www.luminanti.com and its distributors accept no responsibility for such use.
Anyone suffering from any condition, disease, illness or injury should always consult a Physician.
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